We've put together a non-technical guide to help you make the right decision when choosing a new business telephone system.Read our Guide to Business Telephone Systems
Swyx was established in 1999 and now has offices across continental Europe, with headquarters in Dortmund, Germany. Today Swyx is recognised as a European market leader for IP telephony solutions.
Swyx is a server-based IP telephony platform that offers great power and flexibility and is the most advanced software-based VOIP telephony system on the market. It is particularly suited to multi-site installations for medium and large businesses. A compact version is also available for small businesses. Integration with your existing computer system gives a lot of benefits simply not available to users of a traditional phone system. With Swyx you can work remotely from almost anywhere, accessing all your communications through your inbox along with free peer-to-peer calls and free conference calls. A software-based Swyx solution will grow with your business no matter how many people you may have.
SwyxIT is an excellent application that can dial phone numbers from any windows application. For example you can click a button in your Outlook Address Book or even dial straight from your customer database. SwyxIT puts a great deal of control in the hands of users. The application keeps you informed of whether your colleagues are talking on the phone or available. It allows you to set up conferences at the click of a button and you have full control of the routing of incoming calls.
Swyx is completely future-proof and will not date. The Swyx Update Service license gives you the latest version of Swyx each time it is updated. This means that you continually get new features and the system remains compatible with the latest Microsoft® operating systems and applications. New features and users can be added instantly and remotely and because the system is based on a Windows server, you can choose to administer it in-house using your own IT staff, thus reducing installation and maintenance costs and putting you in complete control of the system.
An exciting new feature of Swyx is mobile convergence. Mobile phones can be integrated into your Swyx system with the following advantages:
Swyx Mobile adds office type functions to your mobile phone – you can transfer, forward, conference and record calls
Colleagues can see whether you are on the phone via on-screen “presence” information.
You give one number to your contacts, and you can choose to receive their calls on either your mobile phone or your desk phone.
You have a single voicemail box. The voicemails left there are stored in your email inbox.
You can reduce cost through efficient use of mobile contracts, least cost routing and GSM gateways.
Swyx L6xx Series is the latest generation of Swyx system telephones
Call hold, call pickup, call transfer
Caller list with number, date and time
Call routing manager
Global phone directory
Personal phone book
Roaming user profiles
ISDN (both PRI and BRI available)
Music on hold