IT Support Takeover

Rapid•Secure•Structured

Switching IT providers can feel risky, but with Technology Box the transition is smooth, structured and security focused. Whether your business runs on Microsoft 365 or Google Workspace, welltake control of your IT quickly, bringing everything under our Workstation & Cloud Support and Network Support services.

    • One or more UK or international numbers for your business or teams.

    • Apps for mobiles, PCs and Macs so landline calls reach people wherever they are.

    • Ring groups and shared voicemail so responsibility can be split across people.

    • Auto attendant menus and time based routing with in hours and out of hours rules.

    • Call queues with simple contact style features: waiting music, queue position and overflow rules.

    • Routing for on call and emergency cover including forwarding to external contact centres.

    • Receptionist console and easy call transfer to mobiles or extensions.

    • Number porting, caller ID, voicemail to email and call recording if required.

    • Central management and reporting with live and historical dashboards.

    • Security First: All takeovers include a baseline security review, bringing you in line with Cyber Essentials requirements.

    • Proven Process: We've helped businesses worldwide migrate and stabilise their IT.

    • End-to-End Support: Everything is covered under our Workstation & Cloud and Network Support plans.

    • Friendly Expertise:A dedicated team that combines technical skill with a human approach.

    • Takeover project: Typically free

    • Often combined with a hardware refresh or a Cloud Migration (these do have a cost)

    • Ongoing support costs: See Workstation & Cloud and Network Support service briefs.

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