Support Partnership

Flexible•Fast•Expert backup

Use our skilled engineers to get unstuck, validate your thinking, or share IT frustrations.

    • Monthly block of remote or onsite hours (4, 8, or custom).

    • 2 hour target SLA during UK business hours.

    • Help with complex problems in our areas of expertise.

    • Support for Meraki, Ubiquiti, FortiGate, CrowdStrike, Intune, Jamf, Google Workspace, and more.

    • Consultancy, troubleshooting, or peer review. Use your hours however you like.

    • Hands on experience.We manage cloud and network changes at scale every day.

    • Partner for high consequence work.We can help with security or major network changes.

    • Rapid results. Our friendly engineers integrate quickly with your team.

    • Monthly retainer price depends on the hours block. Extra time billed at the standard rate. Retainer unlocks the SLA.

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